HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Addins If there is an key under either of these keys, delete it: HKEY_CURRENT_USER\Software\Apple Computer, Inc. After repair and reboot, the addin is back and sync works again.ĭelete these keys. If you use 32-bit Windows, you won't have the WOW6432Node.Īfter I deleted the keys below, I opened iCloud and a dialog popped up saying I needed to repair iCloud to work with Outlook. If iCloud was installed for the current user only, not all users, the keys under HKEY_LOCAL_MACHINE may be under the current user's Security ID keys (S-1-5-21*). If other applications are listed under a key, delete only the value by right-clicking on the value and choosing Delete. To delete the entire key, right-click on it and choose Delete. Use Find ( Ctrl+F) and Find Next ( F3) to locate the keys in the registry just search for and delete the keys that are specifically for Apple, or the values when other applications are listed under the key. It's possible that you don't need to delete all of these keys, but I haven't yet tried deleting just some of the keys. After the repair and reboot, the iCloud add-in should be restored in Outlook. This will "break" iCloud (which is already broken) and it will ask you to do a repair when you re-open the iCloud control panel. To fix this, you need to delete all registry keys for (after first confirming Mail, Contacts, Calendar, and Tasks is not ticked in the iCloud control panel). If you delete the wrong keys, you can restore the keys.
This method removes the iCloud add-in from the registry so you can repair the iCloud, which will add it back as an add-in.Įxport your registry before editing it. You can also hold Shift as you right-click on the Outlook shortcut you use to open Outlook and select Run as Administrator from the context menu. When Outlook comes up, you can expand the list of options and choose Run as administrator (Windows 10+), right-click on the start menu shortcut and choose Run as administrator. Start typing Outlook.exe on the start menu. To open Outlook using Run as Administrator: The default location is C:\Program Files (x86)\Common Files\Apple\Internet Services\APLZOD32.dll if you have the Apple download C:\ProgramData\Apple Inc\iCloud\Outlook\if you have the Windows store app. Close and restart Outlook using Run as Administrator.This method is easier, especially if you are not a fan of editing the registry, but it doesn't work for everyone. If it keeps getting disabled, see iCloud Doesn't Sync for a solution. Once it's fixed, do not delete it again! If iCloud is not syncing, verify the add-in is enabled.
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